Pankaj Kumar (hereinafter referred to as “Pankaj Kumar”, “We”, “Us” or “Our”) is a Real Estate Regulatory Authority (“RERA”) registered agent bearing RERA No.: A51900015171. We respect your privacy and are committed to protecting the information you share with us. This Privacy Policy describes the personal information we collect through our website, including any sub-domains and microsites (the “Website”), why we collect it, how we use and share it, how we secure it, and your rights and choices regarding your information. Please read this Policy carefully before using the Website or providing any personal information.
Interpretations and Definitions
- “Data” means personal information (including any sensitive personal information or special category data as may be defined under applicable Data Protection Laws) that we collect, receive, or otherwise process in connection with your use of the Website.
- “Data Protection Laws” means any applicable law in force from time to time relating to the processing of Data.
- “Service Providers” includes third-party vendors, consultants and other service providers who perform services on our behalf and with whom we may share Data pursuant to written agreements.
- “User” or “You” means any natural person who accesses or uses the Website.
Website Content Overview
The content on this Website — including property details, images, floor plans, pricing, availability and other promotional materials — is provided for informational and illustrative purposes only and is subject to change. Actual properties, specifications, images and prices may differ from those shown. No claim or representation is made that any property or information displayed on the Website is guaranteed or final. Users should refer to the relevant developer’s official materials or contact the developer/authorized sales team for definitive information.
Use of Developer Information
Where developer materials (images, logos, plans, or brochures) appear on this Website, such materials are presented in accordance with arrangements the Agent may have with the respective developer or its licensors. If no such license or authorization exists, such materials are used solely for representational purposes and do not indicate any official endorsement unless explicitly stated.
Types of Data We Collect
Personal Data
When you visit and interact with the Website, we may request or automatically collect personally identifiable information including, but not limited to:
- First name and last name
- Email address
- Telephone/mobile number
- Postal address, city, state, ZIP/postal code
- Any information you voluntarily provide in queries, lead forms, or correspondence
Usage & Technical Data
We may also collect non-personal information and technical data such as IP address, browser type, referral/exit pages, pages visited, device identifiers, and aggregated usage statistics to help operate, secure and improve the Website and services.
How We Use Your Personal Data
We may use your Data for the following purposes:
- To provide and maintain our services and Website, monitor usage and improve functionality.
- To contact you by email, phone, SMS or other electronic communications regarding enquiries, property information, offers or status updates.
- To respond to and manage your requests, feedback and customer service interactions.
- To send you promotional information about properties or services similar to those you have enquired about (subject to applicable consent requirements).
- To comply with legal obligations and protect our legal rights.
Sharing and Disclosure of Personal Data
We may share your Personal Data in the following situations:
- With Affiliates: We may share data with our affiliates and subsidiaries who are required to protect your Data in a manner consistent with this Policy.
- With Authorized Developers / RERA Registered Entities: We may disclose Data to RERA-registered developers or their authorized representatives for the purpose of progressing property enquiries, bookings, or for verification as required.
- With Service Providers: We may share Data with third-party vendors who perform services on our behalf (e.g., CRM providers, analytics providers, payment processors), under appropriate confidentiality and data protection obligations.
- With Your Consent: We may disclose your Personal Data for other purposes with your explicit consent.
- Legal Requirements: We may disclose Data when required by law, court order or governmental authority, or to detect, prevent or address fraud, security or technical issues.
Retention of Personal Data
We will retain your Personal Data only as long as necessary for the purposes set out in this Policy or as required by applicable law. When no longer needed, we will securely delete or anonymize your Personal Data.
User’s Consent
By using the Website and/or submitting information through the Website, you consent to the collection, processing and transfer of your Personal Data in accordance with this Privacy Policy.
Law Enforcement and Other Legal Requirements
We may disclose Personal Data in good faith when we believe disclosure is necessary to: comply with a legal obligation; respond to lawful requests by public authorities; protect the safety of users or the public; investigate or prevent wrongdoing; or protect our rights and property.
Cookies
We use cookies and similar tracking technologies to enhance your online experience and collect aggregated statistical information about Website usage. Cookies help us remember your preferences and improve site functionality. Most browsers accept cookies by default; you can modify your browser settings to block or notify you about cookies, but disabling cookies may affect certain functionality. For more information about cookies and how to manage them visit www.aboutcookies.org.
Security of Your Personal Data
We use commercially reasonable administrative, technical and physical measures to protect your Personal Data from unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure; accordingly, we cannot guarantee absolute security.
Children’s Privacy
Our services are not intended for persons under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected Personal Data of a child under 18 without parental consent, please contact us and we will take steps to remove such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any revised Policy on this page with the effective date. It is your responsibility to review this Policy periodically. Continued use of the Website after changes indicates acceptance of the updated Policy.
Contact Us
If you wish to access, update, correct or delete your Personal Data, object to processing, or raise a privacy concern, please contact us at:
Email: support@greenreserve.in
